About the company: Government department tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia.

We are seeking experienced APS4 and APS5 Customer Service Officer - Complaints to join a Federal Government Agency based in Chermside on a temporary 12 month contract with view to extension.The RoleThe position will support the Internal Review and Complaints Team as a central point of coordination for resolution of internal review and complaints and will work directly with participants, providers, internal stakeholders and external agencies.                          ResponsibilitiesAs a Complaints Officer, you will be required to: Manage complaints and incidents, including assessing, recording, resolving and referring as required Manage escalated complaints and ensuring strict deadlines are met Produce quality written correspondence for a range of audiences, including formal responses for the Minister Coordinate correspondence, briefing and reporting for the Complaints Team Support to resolve day to day operations issues  About YouThe Complaints Officer will have the following attributes: Experience in complaints handling; within a government setting is highly desirable but not essential  Strong investigative skills Excellent oral and written communication skills with well-developed interpersonal skills.

About the company: Government department tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia.

We are real. We care. We are bold. Together, we are stronger.

Our WhyDatacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.About The Role (your Why)As a Desktop Support Team Lead, you will be responsible leading a team of end user services engineers within the IT Outsourcing group to ensure best practice support methodology is practiced, technical experience leveraged and customer outcomes are delivered driving high levels of customer satisfaction.

Service Coordinator in Brisbane. Role for Service Coordinator with Growing Firm.

Telstra is hiring! We're an iconic Aussie brand with a global footprint.

Telstra is hiring! We're an iconic Aussie brand with a global footprint.

Our customer is a leading financial services company dedicated to providing innovative and reliable Insurance Premium Funding solutions.

Posted: 16/02/2024 Closing Date: 08/03/2024 Job Type: Permanent - Full Time Location: Brisbane, Queensland Job Category: Call Centre and Customer Service,Insurance & Superannuation Job Description Are you ready to grow your career in Insurance?   Cover-More Group helps people travel safely across the globe every day.